61. What is your greatest
sales-related achievement in your professional career? What steps led to the
final outcome?
The answer must be clear, absolutely
unmistakable as a statement of value.
Nobody should need to ask for any
further information, except relatively minor details, having got the point.
(Professionals are nosy, and you may well be getting good positive feedback,
because they're genuinely interested.)
You need to:
- Define the achievement,
- Be specific about what happened, who, what, where and
when
- Put it in context with your position,
- Be clear about what you did, and how you did it,
- Be absolutely clear about what a great achievement it
was,
- Give it a value, in terms of either money or
efficiency.
62. What was the most
stressful professional negotiation you have been involved in? How did you
handle it?
Suggestion:
Tell your own story. If a major
disagreement needs to be resolved, preparing thoroughly is warranted, and
worthwhile. Think through the following points before you start telling your negotiating
story:
- Goals: What do you
want to get out of the negotiation? What do you expect the other person to
want?
- Trading: What do you and
the other person have that you can trade? What do you and the other person
have that the other might want? What might you each be prepared to give
away?
- Alternatives: If you don’t reach agreement with him or her, what
alternatives do you have? Are these good or bad alternatives? How much
does it matter if you do not reach agreement? Does failure to reach an
agreement cut you out of future opportunities? What alternatives might the
other person have?
- The relationship: What is the history of the relationship? Could or
should this history impact the negotiation? Will there be any hidden
issues that may influence the negotiation? How will you handle these?
- Expected outcomes: What outcome will people be expecting from this
negotiation? What has the outcome been in the past, and what precedents
have been set?
- The consequences: What are the consequences for you of winning or losing
this negotiation? What are the consequences for the other person?
- Power: Who has what
power in the relationship? Who controls resources? Who stands to lose the
most if agreement isn’t reached? What power does the other person have to
deliver what you hope for?
- Possible solutions: Based on all of the considerations, what possible
compromises might there be?
3 63. Tell me about how you
worked effectively under pressure.
Sample Ans: At my last company the work process was
organized and well defined for every employee. We managed to finish our work on
time. But when it comes to auditing time, all the employees have to work to
meet the deadline. We have to finalize the income statements, balance sheets,
annual reports and prepare all the other documents which are needed to provide
the audit team. We stay longer time at office than the normal office hours. We
also need to stay focused about the accuracy.
4 64. Did you ever make a risky
decision? Why? How did you handle it?
Suggestion: Here interviewer will check
your quick decision taking capability. Make sure your taken strategy worked and
the outcome was positive. Also keep in mind that you any illegal step will be
considered as the violation of office law. Tell them that you have informed
your boss about the matter and your colleague too. And you have kept backup
plan if the decision was about to backfire.
5 65. Have you handled a
difficult situation with another department? How?
Suggestion: how you communicate and
synchronize with other parties will be tested here.
Sample Ans: I believe in discussion and
extensive meetings. If there is a disagreement with other department I’ll first
call a meeting where I’ll bring my issues and the solutions. I will also
provide my proposal for workflow and where we are facing difficulties. I’ll
maintain meeting agenda’s to revise them if any problem occurs further.
66. Give an example of an
occasion when you used logic to solve a problem.
Suggestion: here your argumentative power and
persuasiveness will be tested. How you define a problem, your approach to it
and the solving capability will be checked here. Make sure you solve a problem
step by step. You know giving priority to the hardest and important one. If you
showed any PowerPoint presentation also mention here.
7
67. Give an example of how you
worked on team.
Suggestion: to build a team you need a team
leader and workers from different department. To collaborate between them is
the main challenge.
Sample Ans: I have always worked as a team
member as I was in a technical field. We
had a smart manager and a team leader. Under the team leader, the technical
team was placed. On the other hand the management team worked under the
manager. At our team there was data analysis team, field working team and after
operation support team. We had intensive communication between us and the
overall look after was made by the team leader. Our reporting boss was the team
leader and the team leader’s reporting boss was the manager.
8 68. Tell
us how you keep your job knowledge current with the ongoing changes in the
industry.
Interviewer wants to know how
you keep yourself updated.
Sample Ans: for better knowing of my company I frequently
visit factory, learn how they work and machines as well. I keep a track on our
annual progress reports published by the management. I also read and research
articles related with our business at internet. I go for discussion and meeting
was well. But I like to get the knowledge from the field level. Future planning
is also a great interest for me.
69. There
are times when we work without close supervision or support to get the job
done. Tell us about a time when you found yourself in such a situation and how
things turned out.
Sample Ans: at my last project the project manager
suddenly fell into a car accident. Our project didn’t have any backup manager
to coordinate. So, we all the team members came upfront to solve the issue and
divided our workloads. We made a temporary team leader as well as our reporting
boss. As he was new in this situation we all helped him to monitor and run the
project. We were all responsible for our scope of work and worked harder to
overcome the absence of the previous manager.
1 70. What
kinds of challenges did you face on your last job? Give an example of how you
handled them.
Sample Ans: The biggest challenges I faced at my last
workplace are the communication and the diversity. There were people from
different countries and the language was different. As I wasn’t that expert in
English, I took an English course for better communication. Then I learned the
customs and the ethics of my colleagues’ country as well. Then I found myself
into a place where the communication was easy and all of them became a good
partner at workplace.
